Privacy Policy
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
Information We Collect
We collect various types of information to provide and improve our services.
When you create an account, we collect: Full name, email address, mobile phone number, date of birth, gender identity, sexual orientation (optional), profile photos and videos, and verification documents (for identity verification purposes).
To facilitate connections, we collect optional information such as: height, weight, physical appearance preferences, community affiliations, education level, profession and income level, marital status, interests, hobbies, and connection preferences.
With your explicit consent, you may provide: connection preferences and orientation, political beliefs, religious practices, health-related information, and interaction history.
Profiles viewed, interactions, features used, search queries, and in-app purchase details.
IP address, device type, operating system, mobile device identifiers, precise GPS coordinates (with permission), and location history.
How We Use Your Information
| Purpose | Description | Legal Basis |
|---|---|---|
| Service Provision | Creating accounts, enabling messaging and connections | Contract Performance |
| Safety & Security | Fraud detection, identity verification, monitoring for violations | Legitimate Interest |
| Personalization | Recommending connections, customizing experience | User Consent |
| In-App Community | Operating forums, managing user-submitted content | Legitimate Interest |
| Legal Compliance | Complying with legal obligations and court orders | Legal Obligation |
How We Share Your Information
Your profile information (name, photos, age, interests, location) is visible to other users for connection purposes.
Payment processors, cloud storage, analytics, fraud detection, and identity verification services.
We do not sell your personal information to third parties for their marketing purposes. We do not share your information with unaffiliated companies for their independent use without your explicit consent.
Data Security and Protection
Encryption
SSL/TLS protocols for data transmission
Firewalls
Intrusion detection systems
Data Minimisation
Only necessary information collected
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymise your personal information within 30 days. In the event of a data breach, we will notify you and relevant authorities as required by law.
Your Rights and Choices
Review and update your information through account settings.
Request deletion by deleting your account or contacting Support@offmate.in.
Unsubscribe from promotional emails via link or notification preferences.
Adjust device permissions in your phone's settings.
International Data Transfers
Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. By using our services, you consent to the transfer of your information to countries outside your country of residence. We will take appropriate safeguards to protect your information during international transfers.
India (DPDP Act)
If you are located in India, your personal data is protected under the Digital Personal Data Protection Act, 2023. You have rights regarding the processing of your personal data and can contact us to exercise these rights.
Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a minor has created an account, we will immediately delete that account. If you believe a child has provided us with personal information, please contact us at Support@offmate.in.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app, email, or other appropriate means. Your continued use of the platform after such notification constitutes your acceptance of the updated Privacy Policy.
By using our Platform, you acknowledge that you have read and understood our Privacy Policy. For any privacy inquiries, please contact our Data Protection Officer at Support@offmate.in or call +91 9454688020